Withdrawals/Refunds/Transfers:

Withdrawal before session starts:

• A program refund* will be issued for withdrawals after registration but before the first scheduled class begins.

Withdrawals will not be permitted after the program start date, except for the following circumstances:

• Withdrawal due to injury: Any skater that misses four or more consecutive weeks due to an on-ice injury on an GSC session is entitled to a credit of 50% of the pro-rated amount of the sessions missed. A doctor’s note must be provided to the Program Convener indicating that the injury is the result of the on-ice activity. The skater must present evidence that the injury occurred during an GSC session.

• Withdrawals for PreCanSkate: A pro-rated refund* will be given to parents of NEW PreCanSkate skaters (aged 3-5) if the refund request is received in writing within 4 weeks of the program start date.

• * ALL withdrawals are subject to a $30 processing/administration fee and Skate Canada Fee. Volunteer fees will not be refunded if the required volunteer commitments were not completed for the season.

Mid-Season Program Transfers:

• While program withdrawals are not permitted after session start, a skater MAY transfer from one program to another in the middle of a program season, with no administration fee, when changing skating categories: for example from PreCanSkate to CanSkate or CanSkate to Preliminary STARSkate, or from a Preliminary STARSkate session to a Junior STARSkate session upon qualification changes.  The cost difference between the switched programs fees will be applied to the members account. A skater may also transfer between equivalent programs once per season with no administration fee, for scheduling purposes IF there is room on the desired session. Each subsequent transfer after the first would be charged a $30 administration fee. With any program to program transfer any prorated registration payments on the current program will be applied toward the prorated fees for the new program.